Imagine stopping at the store after a long day. The lights are bright, music fills the aisles, promotional displays compete for attention and department signs are small, text-heavy and mounted well above eye level. For many, that means nothing more than spending an extra minute finding what they need. But for many people with autism,…

Albertsons is seeking to collect approximately $8 billion in damages from Kroger stemming from the companies’ unsuccessful merger, Albertsons revealed in a Delaware Court of Chancery filing made public on Monday, reports Yahoo Finance. The sum Albertsons is demanding includes a $600 million break-up fee as well as compensation for shareholder losses suffered because the…

In a recent team review, we followed an unexpected agency recommendation back to the pages displayed with the answer. Clear descriptions of identity and service boundaries gave us facts to inspect, but they didn't establish why the model selected that company. For retail teams, the useful lesson is operational: investigate what an answer says before…

Supply chain inefficiencies can be easier to absorb when demand is strong and predictable. However, when demand shifts quickly or supply is disrupted, those same inefficiencies become much harder to manage. Consumer products companies are dealing with shoppers whose preferences can change quickly, pressure to keep products available across channels, and supply networks where disruptions…

In the modern retail era, loyalty is still a tool that works to reward the most frequent buyers and retain them as customers. But many retailers now take loyalty further, turning it into something much bigger: the customer data that powers the rest of the business. Steph Hoppe, vice pres­ident of omnichannel marketing at Casey's…